Risto Rajala
I am interested in management challenges related to technology firms’ service operations. My colleagues and I study the system-level changes linked with the transformation of technology industries toward service-based value creation.
Our current research focuses on services supporting the sustainability of industrial operations, management of complex service systems, digital transformation of technology industries, and business models of the circular economy.
Our past projects have investigated the management of product-service hybridity in the construction business, payor-provider integration of healthcare services, and the effects of modularity on industrial solution providers’ ambidextrous performance.
I hold a Ph.D. in Information Systems Science and I currently serve as a professor of Service Engineering and Management.
Specialties:
- Service Engineering and Management
- Information Systems
- Innovation Management
- Organizational and Strategic Change
- Technology Entrepreneurship